Frequently Asked Questions – Hair Extensions FAQ

Hair Extensions FAQ are the most asked questions! The answers to these questions
normally gives our first time customers the confidence to proceed with
their first Dynasty Goddess Hair Purchase.

After I place my order, how long will it take to receive my hair?

If you are in USA or Canada it takes 2 to 5 days to receive your order.
If you are in EU it takes 5 to 7 days to receive your order. (subject to customs clearance)
If you are in the rest of the world it will take 5 to 10 days to receive your order.
All Orders are subject to business days and are subject to the shipping method chosen by the customer

What are your Business Hours?

Monday – 9 AM – 5 PM Eastern
Tuesday – 9 AM – 5 PM Eastern
Wednesday – 9 AM – 5 PM Eastern
Thursday – 9 AM – 5 PM Eastern
Friday – 9 AM – 5 PM Eastern
Saturday – CLOSED
Sunday – CLOSED

Can my Hair be dyed or colored?

Yes! You can color or dye any of our hair. However, we do suggest that you get a professional to do so. Coloring any Hair can be messy and complicated and should always be done by one of the pro’s. Just ask us and we’ll give you a referal to a great coloring stylist near you!

Can my hair be curled and straightened?

YES! It is 100% natural hair, so treat it naturally as you woud your own hair.
NOTE: Constant heat from blow dryers and irons can make hair loose curl pattern and even damage hair in the long run.

What if I dont like the hair when I receive my order?

Feel free to contact us immediately. We have a 14 day money back guarantee, as long as the hair is undyed, uncut, unused, and unworn, tags attached; and can be verified to be the same product we shipped to you.

Note: Returning Worn or used Human Hair is not only unsanitary but also against federal law.

How much hair should I order today?

We always recommend buying at least 3 packs/bundles of hair, possibly 4 if you are desiring a longer or fuller styled look.

If you see a style that you like on our website or social media outlets, please message, email or call us and we will tell you what hair texture and length it is, and also how many hair packs/bundles were used.

What are the origins of your hair?

Our hair is sourced from various countries. Namely Malaysia, Cambodia, Burma, Thailand & India. Our factory in Thailand makes it easy for us to source grade A quality hair from these near by locations.